Frequently Asked Questions

On any product page, use the personalisation fields to add a name, Bible verse, or custom message. We will send you a free design preview before printing.

We accept JPG, PNG, and HEIC files up to 10MB. For best results, use a high-resolution image (at least 300 DPI).

Yes! We always send a digital preview via WhatsApp or email within 2–4 hours of your order. No product is printed until you approve the design.

You can request changes within 1 hour of placing your order. Contact us immediately on WhatsApp: +91 94451 17756.

Standard delivery takes 5–7 business days across India. Personalised products require 2–3 additional days for production.

Yes! Free shipping on all orders above ₹1,299. Orders below that have a flat ₹60 shipping fee.

Currently we ship within India only.

Yes. Once your order is dispatched, you will receive a tracking link via SMS and WhatsApp.

We offer a 7-day return policy for non-personalised items. Personalised products can only be returned if there is a manufacturing defect or if we made an error in the design.

We are so sorry! Please WhatsApp us a photo of the damage within 48 hours of delivery. We will replace your item or issue a full refund immediately.

Refunds are processed within 5–7 business days to your original payment method.

Yes! We offer special pricing for orders of 25+ pieces. Church events, youth camps, corporate gifting, and conference kits all qualify.

Minimum 25 pieces for bulk pricing. However, you can order any quantity at regular pricing.

Absolutely! We offer custom branding on most products. Share your logo and we will create a design proof for your approval.

We accept UPI, all major credit/debit cards, net banking, and wallets. All payments are 100% secure.

Yes — our payment gateway uses bank-grade 256-bit SSL encryption. We never store your card details.